DigSig Support
Need help, found a bug, or have a feature request? Email maciej@tyaudio.eu — DigSig is built by one person, but every message is read and answered directly.
Frequently asked questions
How do I exit a playing slideshow?
Press and hold anywhere on the screen for 3 seconds. A white ring fills in at your touch point — when it completes, DigSig returns to the main menu.
How do I add photos or videos?
Go to the Library tab and tap the + button, then choose files or a whole folder from the Files app. Once imported, add them to a playlist from the Playlists tab.
Why does DigSig ask for camera access?
For two optional features: “Dim When No One’s Around” and “Halloween Ghost”. Both use the front camera locally, only while a slideshow is playing, to detect whether someone is near the screen — the first to dim the display when the room is empty, the second to pop up a friendly ghost surprise when someone leans in close. Nothing is ever recorded or sent anywhere, and both features are off by default. See the Privacy Policy for details.
How does Halloween Ghost work?
Turn it on in Settings and, whenever someone leans in close and looks at your iPad while a slideshow is playing, a ghost pops up with a big “BOOO!!!” and a spooky sound, then your slideshow resumes where it left off. You can adjust how close someone needs to get before it triggers, swap in your own picture and sound, show or hide the “BOOO!!!” text, and use the Preview button to try it without the camera. While it’s on, “Dim When No One’s Around” is paused and comes back automatically when you turn the ghost off.
Why does DigSig ask for location access?
Only to calculate local sunrise/sunset times for scheduling and auto-dim. You can skip this and enter coordinates manually instead, in Settings.
Where is my data stored?
Everything — your media, playlists, overlays, and settings — stays locally on your iPad. DigSig has no account system and does not sync or upload anything.
How do I add a frame or logo overlay?
Import a transparent PNG in the Overlays tab, then attach it to a playlist from that playlist’s settings.
Can I schedule different playlists at different times?
Yes — the Schedule tab lets you trigger playlists by clock time or relative to sunrise/sunset, on selected days of the week.
More help in the app
DigSig includes a full walkthrough and a Help & About screen — open Settings and tap Help & About to replay the walkthrough at any time.
Reporting a problem
To get a fix fastest, include:
- Your DigSig version (Settings → Help & About)
- Your iPad model and iPadOS version
- What you did, what you expected, and what happened instead
- A photo or screen recording if the issue is visual
Response time: normally within one working day (Mon–Fri, CET). Support languages: English, Polish, Spanish.